Objective

To deal with public servants' appeals and complaints resulting from the decisions made by Employers, Appointing and Disciplinary Authorities.

Functions

• To handle appeals and complaints submitted from the public servants aggrieved  by the decisions made by Employers, Appointing or Disciplinary authorities.
• To prepare periodic implementation reports and submit to the Planning, Monitoring and Evaluation Unit for general report preparation.
• To submit to the President representations and all documents regarding appeals referred to the President against the decisions of the Commission.
• To call upon all executives in the service to account for their performance should the Commission be seized  with evidence or complaints indicating non-execution of the commission decisions on appeals and complaints.